Jabber XMPP communication protocol has been one alternative for a long time and historically many compainies that were running out of Skype use for their work often were using Small internally company hosted jabber servers, however as Jabber's communication clients such as Gajim development is lagging behind seriously over the last 7 years and it prooved so buggy many businesses were looking for ways to avoid it.
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Besides that Skype has a bad history often had problems with Audio (Linux microphone and Video settings) in Free Software (Linux, FreeBSD etc.) realm and even though nowdays situation is improving and Skype Video / Audio runs fine on GNU / Linuxes its Skype for Business has no working release by Microsoft and has left-up Free Software users and Staring Business companies platform of the size of 20 to 1000 people that choose Linux as a main Desktop / Work had to look for other ways to communicate internally within company and with clients. The reason, well Skype is totally Proprietary non-transparent and by using it you probably get spied by Microsoft the CIA and God knows how many other Country Agencies. However even though Skype is so easy to use across Microsoft Domain connected Computers the many start-up companies of today often try to avoid its use. The two are the defacto standard for most of Corporate Businesses and is heavily used across most largest Corporations (companies) such as IBM / Xeror / DXC / CSC / Oracle / SAP / Microsoft / Amazon / Adobe … the list goes on and on.
Many businesses nowadays are lookig for alternatives to the Microsoft dominated market of communication – Skype / Skype for Business Chat Audio and Video desktop client.
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